Privacy Policy

LensLooper ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services.

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

• Register for an account
• Apply to become a photographer
• Complete our training programs
• Book photography services
• Contact us with inquiries
• Subscribe to our newsletter

This information may include:

• Name, email address, and phone number
• Mailing address and location data
• Payment information (processed securely through third-party providers)
• Professional credentials and certifications
• Photos and portfolio content
• Communications with us

Information Collected Automatically

When you access our services, we automatically collect certain information:

• Device information (type, operating system, browser)
• IP address and general location
• Usage data (pages visited, time spent, actions taken)
• Cookies and similar tracking technologies

How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our services
• Process photographer applications and certifications
• Match photographers with job opportunities
• Process payments and manage accounts
• Send administrative communications
• Provide customer support
• Send marketing communications (with your consent)
• Analyze usage patterns to improve our platform
• Protect against fraud and unauthorized access
• Comply with legal obligations

Information Sharing

We may share your information in the following circumstances:

With Service Providers

We share information with third-party vendors who perform services on our behalf, such as payment processing, email delivery, hosting, and analytics.

With Clients (For Photographers)

If you are a photographer, we share limited information (name, photo, rating) with clients who book your services.

With Photographers (For Clients)

If you are a client, we share property addresses and contact information with assigned photographers to facilitate shoots.

For Legal Reasons

We may disclose information if required by law, legal process, or government request, or to protect our rights, privacy, safety, or property.

Business Transfers

In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure authentication mechanisms
• Regular security assessments
• Employee access controls and training

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When you close your account, we will delete or anonymize your information within 90 days, except where retention is necessary for legal or legitimate business purposes.

Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications
• Restrict processing: Request limitations on how we use your data

To exercise these rights, please contact us at privacy@lenslooper.com.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings. Note that disabling cookies may affect functionality.

Third-Party Links

Our services may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.

California Privacy Rights

California residents have additional rights under the CCPA, including the right to know what personal information is collected, request deletion, and opt-out of the sale of personal information. We do not sell personal information.

International Transfers

If you are accessing our services from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from your jurisdiction.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: