Legal

Terms of Service

Last updated: December 14, 2024

Welcome to LensLooper. These Terms of Service ("Terms") govern your access to and use of our website, mobile application, and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account, completing our training programs, or using our Services in any way, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our Services.

2. Eligibility

To use our Services, you must:

  • Be at least 18 years of age
  • Have the legal capacity to enter into binding agreements
  • Not be prohibited from using the Services under applicable law
  • Provide accurate and complete registration information

3. Account Registration

To access certain features, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information as needed
  • Keep your password secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access

4. Photographer Services

4.1 Certification and Training

Photographers must complete our certification training before accepting jobs through our platform. Training fees are non-refundable once you begin the program. Certification does not guarantee job availability.

4.2 Independent Contractor Status

Photographers using our platform are independent contractors, not employees of LensLooper. You are responsible for:

  • Your own taxes and tax filings
  • Your own equipment and insurance
  • Compliance with all applicable laws and regulations
  • Maintaining any required licenses or certifications (e.g., FAA Part 107 for drone operations)

4.3 Service Standards

Photographers agree to:

  • Arrive on time for scheduled shoots
  • Maintain professional conduct and appearance
  • Deliver photos according to our quality standards
  • Upload photos within the required timeframe
  • Communicate promptly regarding scheduling changes

4.4 Payment Terms

Photographers are paid weekly for completed and approved shoots. Payment amounts are specified at the time of job acceptance. We reserve the right to adjust compensation for quality issues or policy violations.

5. Client Services

5.1 Booking and Scheduling

Clients booking photography services agree to provide accurate property information and ensure access at the scheduled time. Cancellations or rescheduling must be made according to our cancellation policy.

5.2 Payment

Payment is due at the time of booking unless otherwise agreed. All fees are in U.S. dollars. We accept major credit cards and other payment methods as indicated on our platform.

5.3 Deliverables

Edited photos will be delivered within the timeframe specified for your service level. Delivery times begin after the shoot is completed and photos are uploaded by the photographer.

6. Intellectual Property

6.1 Our Content

The LensLooper platform, including all content, features, and functionality (excluding User Content), is owned by LensLooper and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our permission.

6.2 Photo Ownership

Photos taken through our platform are owned by LensLooper. Clients receive a license to use photos for real estate marketing purposes. Photographers retain the right to display photos in their portfolio unless otherwise agreed.

6.3 Training Materials

All training materials, courses, and certification content are proprietary to LensLooper. You may not share, redistribute, or commercialize training content.

7. Prohibited Conduct

You agree not to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Harass, abuse, or harm others
  • Submit false or misleading information
  • Circumvent our platform to work directly with clients or photographers
  • Share login credentials or allow unauthorized access
  • Interfere with the proper functioning of our Services
  • Use automated systems to access our Services without permission
  • Engage in any activity that could damage our reputation

8. Termination

We may suspend or terminate your account at any time for violation of these Terms, quality issues, or other reasons at our discretion. You may terminate your account by contacting us. Upon termination:

  • Your right to use the Services ceases immediately
  • We may retain certain information as required by law
  • Provisions that should survive termination will remain in effect

9. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT GUARANTEE:

  • Job availability for photographers
  • Specific income levels
  • Uninterrupted or error-free service
  • Results from using our Services

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LENSLOOPER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO LENSLOOPER IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify and hold harmless LensLooper, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Services, violation of these Terms, or infringement of any rights of third parties.

12. Dispute Resolution

12.1 Informal Resolution

Before filing a formal dispute, you agree to contact us and attempt to resolve the issue informally for at least 30 days.

12.2 Arbitration

Any disputes not resolved informally shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. Arbitration shall take place in Los Angeles, California.

12.3 Class Action Waiver

You agree to resolve disputes individually and waive any right to participate in class actions or class arbitrations.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.

14. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by posting updated Terms on our website and updating the "Last updated" date. Continued use of the Services after changes constitutes acceptance of the modified Terms.

15. General Provisions

  • Entire Agreement: These Terms constitute the entire agreement between you and LensLooper regarding the Services.
  • Severability: If any provision is found unenforceable, the remaining provisions will continue in effect.
  • Waiver: Failure to enforce any provision does not waive our right to enforce it later.
  • Assignment: You may not assign these Terms without our consent. We may assign our rights without restriction.

16. Contact Information

For questions about these Terms, please contact us:

LensLooper

Los Angeles, California, USA